Frequently Asked Questions

Everything you need to know about your LloydsPharmacy fashion experience.

What is your standard shipping policy for apparel?

We offer standard shipping on all clothing orders, typically arriving within 3-5 business days. Express shipping options are available at checkout for an additional fee.

How do I ensure I select the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these against your own measurements to ensure a perfect fit.

What is your return policy for fashion items?

Items can be returned within 30 days of receipt, provided they are unworn, unwashed, and still have the original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are non-returnable.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Are your garments ethically sourced?

LloydsPharmacy is committed to sustainability and ethical manufacturing. We work closely with suppliers who adhere to fair labor practices and utilize high-quality, durable materials.